Applying at Olea eTown is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
Olea eTown
FAQ
Everything You Want to Know About Olea eTown
Wondering what life is like at Olea eTown? Get answers to common questions about our brand-new one, two, and three bedroom apartments in Jacksonville’s eTown community, including floor plans, amenities, pet-friendly features, leasing, and more. From resort-style amenities and a sparkling swimming pool to fitness spaces, social gathering spots, and convenient access to Jacksonville’s best shopping, dining, and entertainment, discover what makes Olea eTown a place to live well.
Leasing and Application
Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.
To complete your application, you will need:
- A valid government-issued photo ID.
- Proof of income.
- Application fee.
- Administrative fee.
Applicants must have a combined household income of at least 2.5 times the monthly rent.
Applicant’s gross combined income must be equal to two and a half times the amount of market rent. If your application is accepted or accepted with conditions you must provide the following income verification prior to move in. Verification must substantiate income information provided on the application and may include, but is not limited to the following:
- 60 days of current and consecutive pay stubs from your current employer(s) AND two most recent bank statements (PDF) or brokerage statements (PDF).
- If using a brokerage statement, the brokerage account must contain liquid funds totaling 3x the annual market rent amount. If using a Guarantor, the Guarantor’s account must contain liquid funds totaling 5x the annual rent amount.
- Pension or retirement income: most recent pension distribution statement or income verification letter from pension provider’s website.
- Court-ordered alimony or child support payments: copy of court order.
- Proof of government payments (welfare, disability, social security): most recent benefit statement or benefit verification letter.
- Proof of self-employment income: most previous year’s tax return AND most recent personal bank statement. Tax return must include Schedule C that will reflect net profit or loss for a business. If a profit, divide the amount by 12; this will be the monthly income.
- Proof of student loan (only 1/3 of the amount can be counted as income).
- • Job offer letter and income verified by employer on company letterhead (PDF) and dated within 30 days of application.
- • Not Accepted:
- Crypto currency statements.
- Business bank statements not accepted as personal income.
- Cash, Venmo, Zelle, or similar non-verifiable cash application statements.
Yes. Short-term leases of 7-11 months are available at a premium monthly rate. Contact our leasing office for current availability and pricing.
We offer flexible lease terms ranging from 7 to 15 months. Contact our leasing office for pricing by term length.
Please contact office for more details.
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
Please contact office for more details.
Before moving out, please schedule a walkthrough, return all keys and garage remotes, and ensure the home are in original condition. Deposit processed within 30 days of move out.
Yes, a security deposit is required at Olea eTown. Please contact the leasing office for more information on the deposit.
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed and sent within 30 days of move-out .
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $100,000.
In-Person Guided Tour: Meet with a leasing professional.
Tours are available during leasing office hours:
- Monday- Friday 10am-6pm
- Saturday: 10am-5pm
- Sunday: 1pm-5pm
We offer 1,2-, and 3-bedroom apartments.
Absolutely -- we will do our best to show you your specific unit. If model only: We offer tours of representative model homes. Your unit will be freshly cleaned and move-in ready.
Our apartments feature 9-foot ceilings throughout.
Yes: Our A3, A7, and A8 include a flex space usable as a den, home office, or storage area.
Every home is professionally cleaned and inspected before move-in.
Absolutely! We will note your preferences.
We can hold an apartment for 60-days from the availability date.
Our leasing team will present you with comparable alternatives matching your preferences.
We will notify you approximately 90-120 days before your lease expiration with renewal options.
Utilities and Payments
Rent can be paid securely through our Resident Portal online using debit, credit, or ACH bank transfer.
Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th.
In addition to monthly rent, residents are responsible for utilities billed based on usage, amenity fees, pet fees, and any additional fees associated with the lease.
Early termination is possible with a 60 days' written notice. An early termination fee will apply. Please review your lease or contact our office.
We recommend setting up utilities at least 1 week before move-in:
- Electricity: JEA
- Water/Sewer: Community billed
- Gas: N/A
- Internet: N/A
Electricity is provided by JEA. Contact them at (904) 683-5542 or www.jea.com. We recommend doing this at least 1 week before move-in to prevent delays in connection.
Submit requests through Resident Portal or call our leasing office at (904) 787.6355. For emergencies, call 904.787.6355 and press 2 to be connected to emergency maintenance immediately.
Standard requests are typically completed within 1-3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.
Inside Your Home
No, we do not offer furnished apartments, but our team can recommend local furniture rental services.
Yes. All homes include a full-size washer and dryer.
All homes at Olea eTown include:
- Appliances- Stainless steel refrigerator, range, dishwasher, microwave].
- Countertops- Granite.
- Flooring- Wood-style plank flooring.
Yes all homes have a patio or balcony.
Per fire safety regulations, open-flame/charcoal grills are not permitted on patios or balconies. Community grilling stations are available at the pool.
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Yes. Any painting must be returned to original at move-out, or a repainting fee will apply.
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.
Our homes feature USB charging outlets in select locations. Contact our leasing team for details.
Submit a maintenance request through Resident Portal or by calling the office as soon as possible. Our team will address it within1-3 business days. For urgent issues (e.g., water leak, HVAC failure), call the office immediately and choose the emergency maintenance line.
Community Amenities
Olea eTown is a luxury community with amenities including:
- Resort-Style Pool Area w/ Firepit Lounge, Grills & Community Tables.
- Dog Park & Pet Spa w/ Wash & Dry Stations.
- Fitness Studio w/ Yoga Room, Cardio & Strength Areas.
- Craft Room w/ Ample Workspace & Sink Access.
- Bike Storage w/ Outdoor Access.
- Club Room w/ Cafe-Style Seating & Fireplace.
- Game Room w/ TVs & Pool Table.
- Social Lawn w/ Games & Communal Music & Fitness Space.
- Walking Paths Connecting the Community.
- Preferred Resident Discounts to Local Arts, Theater & Sporting Events.
- Professional Interior Design Consultative Services at Move-In.
Please reach out to the leasing office for further details.
The clubhouse is open 24/7.
The pool is open daily from 7am-10pm.
Yes, the pool I sopen year-round, weather permitting.
Yes. Each building is equipped with one elevator which you will find in the middle of the building for easy access.
Parking will be first come first serve. We also offer detached garages for rent.
No, all parking is on a first-come, first-serve basis.
Yes, Olea eTown offers recycling.
Please take the trash to the compactor.
Olea uses Luxer One for our package system. Packages are accessible 24hrs a day.
Yes. Storage units available for an additional monthly cost based on the size of the storage unit. Contact the leasing office for sizing and availability.
Olea eTown has a designated bike storage room for your convivence.
Yes. Quiet hours are from 10pm-7am. We asked that all residents be respectful of their neighbors at all times.
You will get access to all amenities at move in.
Pet & Guest Policies
Yes! We welcome pets at Olea eTwon. We allow up to 2 pets per home. Breed and weight restrictions may apply -- see our full pet policy.
Guests are welcome to stay for up to 14 consecutive days without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.
Neighborhood
Yes! Nearby grocery options:
- Publix Supermarket- 0.2mi away
- Winn-Dixie- 3.6mi away
- Walmart Supercenter- 3.2mi away
Nearby dining options include:
- Tulum Flavors of Mexico- 450ft away
- Sweet Sushi & Grill- 1.9mi away
- Papa John's Pizza- 450ft away
- Chick-fil-a- 3.3mi away
- Relish- 2.0mi away
Nearby coffee options:
- Mechanism Coffee Roasters- 0.2mi away
Please contact the leasing office
Olea eTown is served by Duval County Schools
- Elementary: Mandarin Oaks Elementary School
- Middle: Twin Lakes Academy Middle School
- High School: Atlantic Coast High School
For more options visit duvalcountyschools.org or contact (904) 390-2000 directly.